We prefer to see patients at the practice where possible as more comprehensive examinations and tests may be carried out there.
Home visits are generally reserved for housebound or terminally ill patients.
If you feel too unwell to come to the surgery, please telephone reception (before 10:00 if possible). Your details will be taken and a doctor may call you back to assess your problem.
Transport problems are not felt to be a reason for requesting a visit. Please try to make arrangements with a family member or friend to bring you, or consider getting a taxi.
For patients who require a home visit for a problem with is of an acute onset, the practice may refer you to the Acute Home Visiting Service ran by PICS. This service is to assess patients earlier in the day and is commissioned by Mansfield & Ashfield CCG and is a nurse led service and has been designed to assist GPs. A Full report is sent back to the practice on completion of the visit and appropriate follow up will be arranged where indicated and visits are carried out during the course of the day.
Visits by the Doctors at the practice are carried out between 12:00 noon and 3:00pm, except in unforeseen circumstances. Late visit requests are assessed by the on-call doctor; these might be appropriate to be deferred to the following day. If the need for a visit is a true emergency the more appropriate service might be via 111 or 999.
No patient in genuine need of a home visit will be refused.